Our Commitment
At Papergameflick, gaming is regarded as a refined form of entertainment — never a means of income. We are committed to promoting responsible gaming across our curated collection of Spanish casino resorts, ensuring every guest enjoys their experience safely, mindfully, and within healthy boundaries.
We collaborate exclusively with licensed and regulated casino operators that adhere to the standards of the Spanish Dirección General de Ordenación del Juego (DGOJ) and applicable EU directives. Each partner enforces strict protocols on age verification, anti-money-laundering, fair play, and player protection.
Casino access is strictly limited to adults aged 18 years or older. Valid government-issued identification is required at entry. Underage gaming is illegal in Spain and is not tolerated under any circumstances.
• Play for Entertainment — Gaming should always be a leisure activity, never a financial strategy.
• Set Time Limits — Decide in advance how long you wish to play and stick to that limit.
• Set a Budget — Only gamble what you can comfortably afford to lose. Never chase losses.
• Take Regular Breaks — Step away from the gaming floor to enjoy dining, wellness, and other resort amenities.
• Avoid Gaming When Vulnerable — Do not play when stressed, angry, intoxicated, or emotionally distressed.
• Understand the Odds — Familiarise yourself with the rules and house edge of every game you play.
• Keep Perspective — Winnings are never guaranteed. The house always retains a statistical advantage.
Problem gambling can develop gradually. Warning signs include:
• Spending more time or money than intended on gaming
• Borrowing money or selling possessions to fund gaming
• Lying to loved ones about gaming activity
• Feeling restless, anxious, or irritable when not gambling
• Chasing losses with larger bets
• Neglecting work, family, or personal responsibilities
• Using gambling to escape stress, anxiety, or depression
If you recognise these patterns in yourself or someone close to you, please seek help — early support makes a significant difference.
Partner casinos in Spain participate in the Registro General de Interdicciones de Acceso al Juego (RGIAJ) — the national self-exclusion register administered by the DGOJ. Registering bars you from all licensed Spanish casinos for the period you choose (minimum 6 months). On-site, you may also request:
• Time and spending limits
• Reality-check reminders
• Cool-off periods (24h to 30 days)
• Permanent self-exclusion from specific venues
Our concierge team can confidentially assist you in initiating any of these tools.
We support strict measures to protect minors and individuals at risk. Devices used by families should be secured with parental control software such as Net Nanny, Qustodio, or Family Link to restrict access to gambling-related websites.
If you or someone you know needs help, the following confidential, free resources are available:
• FEJAR — Federación Española de Jugadores de Azar Rehabilitados: www.fejar.org
• Línea de Atención al Jugador (Spain): 900 200 225
• Gambling Therapy (international, multilingual): www.gamblingtherapy.org
• GamCare (English-language support): www.gamcare.org.uk
• Begambleaware.org — Free, confidential support and information
• Spanish Health Service (SNS): Speak with your GP for a referral to specialist addiction services
Our partner resorts train casino staff to identify signs of distress or problematic gaming behaviour and to offer assistance discreetly and respectfully. Guest welfare always takes precedence over revenue.
Papergameflick does not target gambling-related content at minors, self-excluded individuals, or other vulnerable groups. All promotional material complies with Spanish Royal Decree 958/2020 on commercial communications of gambling activities.
Responsible gaming is a partnership between operators, regulators, communities, and individuals. We invite every guest to play mindfully, savour the broader luxury of our resorts, and reach out the moment gaming stops feeling like entertainment.
For confidential assistance, support resources, or to request self-exclusion guidance, please contact our concierge team via the Contact page. All inquiries are handled with the utmost discretion.